Privacy Policy

Last updated: January 27, 2026

ML WEB STORE ("we," "our," or "Webzzo") operates webzzo.com and is the Data Controller under the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and protect your personal data.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, encrypted password
• Billing Information: Payment details processed securely through our payment provider
• Profile Information: Company name, phone number, address (optional)
• Website Content: Business information, text, and images you provide for your website
• Communications: Messages sent through support tickets or contact forms

1.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on platform
• Device Information: Browser type, operating system, IP address
• Cookies: Essential cookies for platform functionality and optional analytics cookies

2. How We Use Your Information

• Service Delivery: To create, host, and manage your websites
• AI Generation: To generate website content using AI based on your business information
• Payment Processing: To process subscriptions and transactions
• Customer Support: To respond to inquiries and provide technical assistance
• Platform Improvement: To analyze usage patterns and improve our services
• Security: To detect and prevent fraud, abuse, and security incidents
• Legal Compliance: To comply with legal obligations and protect our rights

3. Legal Basis for Processing (GDPR)

• Contract Performance: Processing necessary to provide our services
• Legitimate Interests: Platform security, fraud prevention, service improvement
• Consent: For optional features like marketing communications (you can withdraw anytime)
• Legal Obligation: Compliance with tax, accounting, and legal requirements

AI / Profiling notice: We do not use automated decision-making or profiling that produces legal or similarly significant effects. AI-generated content is provided as an assistive tool and remains under user control.

4. Third-Party Services

We use trusted third-party services to operate our platform. Examples include:

• Payment Processing: Stripe (we do not store full credit card details)
• AI Services: Google Gemini (generates website content based on your input)
• Domain Services: Domain/DNS providers used for registration and DNS
• Analytics: Analytics tools (where enabled)
• Hosting: Infrastructure providers that support service delivery

These providers process data under contractual safeguards and in accordance with GDPR requirements.

5. Data Retention

• Active Accounts: Data retained while your account is active
• Inactive Accounts: Automatically deleted after 12 months of inactivity
• Billing Records: Retained for 7 years for tax and accounting purposes
• Support Tickets: Retained for 2 years for quality assurance

6. Your Rights (GDPR)

• Access
• Rectification
• Erasure ("right to be forgotten")
• Data Portability
• Restriction
• Objection
• Withdraw Consent

To exercise these rights, contact us at privacy@webzzo.com. We respond within 30 days.

7. Data Security

• SSL/TLS encryption for data transmission
• Encrypted password storage (bcrypt)
• Access controls and authentication systems
• Security updates and monitoring
• Secure backup procedures

While we strive to protect your data, no system is 100% secure.

Data breach notice: In the event of a personal data breach that is likely to result in a risk to users’ rights and freedoms, we will notify affected users and the competent supervisory authority without undue delay, as required by GDPR.

8. Cookies

• Essential Cookies: Required for authentication and session management
• Analytics Cookies: Optional cookies used to understand usage (where enabled)

You can control cookies through your browser settings.

9. International Data Transfers

We are based in Romania (EU). Where third-party services involve transfers outside the EU/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) and equivalent measures.

10. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent platform notice.

12. Contact

Email: privacy@webzzo.com
Company: ML WEB STORE
Location: Romania

13. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority. In Romania: ANSPDCP (www.dataprotection.ro).

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By using Webzzo, you acknowledge that you have read and understood this Privacy Policy. This policy is effective as of January 27, 2026.